Shipping&Tracking
Markets:
Due to the limit of 3 markets offered by Shopify Basic Plan, we created this new website for 3 main markets: USA, Europe, Oceania
For Canada, Asian and other region, please read the followings. Sorry.
For other market/country's customers, please kindly mail us with the following details:
- item(s), color(s), quantity(ies) you wish to buy
- 2. your full name, shipping address and phone number (for online shipment booking purpose only)
- shipping method you prefer (we will also refer to our setting of options based on order amount we set)
- your PayPal account which we may invoice to from PayPal
Shipping Options:
Unregistered Air Parcel (for item's value under US$20 only. Higher than $20, you can only choose more advanced option)
Online tracking - N/A
$6 for USA
$2 for the rest of the world
Registered Air Parcel (for item's value under US$50 only. Higher than $50, you need to use more advanced option)
$5 worldwide except USA (traceable for Asian destinations or at 17track for some European destinations)
Online tracking - N/A for Australia, USA, Canada, Traceable for most Asian countries and European countries at 17track
Canada - removed this option in Oct. 2023
$12 (was available for USA) - removed this option since Jul. 1, 2021
Registered Air Package (for item's value under US$200 only. Higher than $200, you can only choose FedEx)
Online tracking - find your CGxxxxxxxxxTW number from the shipment notification mail and track at USPS or Canada Post
$22 for USA (limited to order amount of $200), can be tracked online
$12 for Hawaii and Canada
Not available for other countries
EMS Speed Post
Online tracking - find your EGxxxxxxxxxTW number from the shipment notification mail and track your local post office tracking site
USA - Not available as USPS changed their fee, it costs almost same as FedEx but not as efficient as FedEx
Oceania - $26.
Central America, South America, Africa - $30.
Canada / Europe - $29 / $28.
Singapore – Not available, please choose FedEx.
Asia (except Singapore, Maldives) - $20
The above options all require you to sign for. For those who wish your order NOT to be signed for, please add a note to us "DO NOT SIGN FOR PACKAGE". This is just a WISH, your postman has his/her right to follow or not.
FedEx Pak
Online tracking - find your xxxx xxxx xxxx number from the shipment notification mail and track at FedEx site
USA / Canada - $55 Normally, it reaches you in 2-5 business days.
Singapore - $37
Other countries – We did not set this option for other countries because fee can be double in different area of same country. We need your detailed shipping address to consult with FedEx staff so we can quote to you a precise fee. Mail us with your full address to ask for quotation.
FedEx does not require signature after Covid-19 outbreak so to minimize contact.
If you wish that you must sign for your order, please let us know.
FedEx will charges roughly additional $5 which we can invoice you separately from PayPal.
FedEx does not deliver to PO Box.